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Agent High Availability

Last Updated: October 23, 2026

Proxy Agent supports High Availability by installing multiple Proxy Agents in different servers. Each agent must use a unique Secure Token.

Example

  1. Install the first Agent in \D3Playbook\D3PlaybookAgent01 folder.

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  2. Each Agent needs a unique Security Token. Generate one for each agent on the Proxy Agent Management page (Configuration > Proxy Agent Management): select Generate Security Token, choose the Site, then select Generate Key.

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  3. Enter a unique Security Token, Agent Service Name and Agent Name for this Agent

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  4. Install the 2nd Agent by right clicking D3playbookAgentInstaller.exe and run as administrator. Choose Install a new agent.

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  5. Use a unique folder name, for example \D3PlaybookAgent02, Keep "Install Python" checked and leave the folder as it is. (That will configure the Python path for the 2nd Proxy Agent)

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  6. Use a Unique Security Token, Agent Service Name and Agent Name

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Complete the installation.

  1. After 2nd agent installation finished, you will see two folders

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  2. Check the service status in Windows Task Manager. Make sure the services are running.

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  3. Check the logs at C:\Program Files (x86)\D3security\D3PlaybookAgent01\log, State:Connected

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  4. Check the logs at C:\Program Files (x86)\D3security\D3PlaybookAgent02\log, State:Connected

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  5. On the Proxy Agent Management page, the Status of both proxy agents should be Connected. Installation has finished and is successful.

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