Setting Up Multi-Tenancy

LAST UPDATED: JAN 7, 2024

Multi-tenancy is a feature designed to support organizations in managing multiple clients and business units. Business units include subsidiaries, departments, teams, hierarchical tiers within departments or teams, and organizational divisions in distant geographic regions (see Distributed Multi-Tenancy). In D3, multi-tenancy is implemented through sites, each operating independently with isolated data, workflows, and configurations.

Creating Sites

Follow the steps below to create a site:

Sign in to D3 vSOC.

Alternative Login Methods

In addition to using general authentication (username and password on the D3 vSOC login page), users can also use SAML authentication methods enabled by IdPs to log in, such as:

For further details, refer to the Login Authentication Configuration Guide and SAML Configurations documentations.

Click on the Configuration navigational link.
Navigate to Organization Management > Sites.
Click on the + Add Site button.
Input the site details.
1. Input a name for the site.
2. (Optional) Input a description for the site.
3. (Optional) Upload a logo for the site.
4. Select the site type, which can be Internal or Client.
  - Internal: Used for managing internal business units.
  - Client: Designated for external clients or customers.
5. Select a time zone.
6. Select the system language.
Click on the Save button.

Distributed Multi-Tenancy

Distributed multi-tenancy is applicable for organizations with operations spanning multiple countries. While only a minority of organizations require this setup, distributed multi-tenancy is an approach to ensure compliance with regional data regulations.

For example, a master tenant could oversee sub-tenants in the US, Europe, and Asia-Pacific, each complying with their region's data regulations.

READER NOTE

Distributed multi-tenancy is not enabled by default. Contact D3 for further information.
The associations between the master instance and tenant instances are configured by D3.