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SharePoint

Overview

SharePoint empowers teamwork with dynamic and productive team sites for every project team, department, and division. Share files, data, news, and resources. Customize your site to streamline your team's work. Collaborate effortlessly and securely with team members inside and outside your organization, across PCs, Macs, and mobile devices.

D3 SOAR is providing REST operations to function with SharePoint.

SharePoint is available for use in:

D3 SOAR

V15.0.32.0+

Category

ITSM

Deployment Options

Option II, Option IV

Known Limitations

See Avoid getting throttled or blocked in SharePoint Online | Microsoft Learn for more information about the rate limits of the SharePoint API.

Connection

To connect to SharePoint from D3 SOAR, please follow this part to collect the required information below:

Parameter

Description

Example

Server URL

The URL of the SharePoint server.

https://***.sharepoint.com

Tenant ID

The tenant ID used for authentication.

sample

Client ID

The client ID used for authentication.

Admin

Client Secret

The client secret used for authentication.

c***V-***-V***b

Permission Requirements

Each endpoint in the SharePoint API requires a certain permission scope. Run the following commands in PowerShell to enable the required permissions. Note: Values surrounded by ankle brackets (<>) are to be replaced with your values.

  1. Install the SharePoint module for PowerShell.

Install-Module -Name Microsoft.Online.SharePoint.PowerShell

  1. Define the admin user to grant the permissions.

$adminUPN="<AdminUser>@<YourMicrosoftAccount>"

  1. Define the organization user grant the permissions.

$orgName="<OrganizationForSharePoint>"

  1. Connect to SharePoint online.

$userCredential = Get-Credential -UserName $adminUPN -Message "<PASSWORD>"Connect-SPOService -Url https://$orgName-admin.sharepoint.com $userCredential

  1. Allow apps to use Azure Access Control.

$userCredential
set-spotenant -DisableCustomAppAuthentication $false

  1. Get auth from site upload file permission.

set-SPOsite -identity https://$orgName.sharepoint.com/sites/{sitename} -DenyAddAndCustomizePages $false

Note: All permissions above are required.

Configuring SharePoint to Work with D3 SOAR

  1. Access and log in to your SharePoint environment (https://<Your_Sharepoint_Address>/_layouts/15/sharepoint.aspx) with admin credentials.

  2. Once you are logged in, access the following link to generate a Client ID and Client Secret: https://<Your_Sharepoint_Address>/_layouts/15/appregnew.aspx.

    1. Click Generate next to the Client Id field to generate the client ID. Store the client ID in a secure location. It will be required to build the integration connection in D3 SOAR.

    2. Click Generate next to the Client Secret field to generate the client Secret. Store the client secret in a secure location. It will be required to build the integration connection in D3 SOAR.

    3. Input a Title for the app (e.g. API Connection).

    4. Input the App Domain (e.g. www.contoso.com). If you are unsure about this field, you may use the provided example. It will not affect the connection app.

    5. Input the Redirect URI (e.g. https://www.contoso.com/default.aspx). If you are unsure about this field, you may use the provided example. It will not affect the connection app.

    6. Click Create.

  3. Access the following link to add permissions to the app: https://<Your_SharePoint_Tenant_Name>-admin.sharepoint.com/_layouts/15/appinv.aspx

    1. Input the Client Id of your created app into the App Id field, then click Lookup. The other fields will automatically be populated.

    2. Under Permission Request XML, input the following XML.
      <AppPermissionRequests AllowAppOnlyPolicy="true"> <AppPermissionRequest Scope="http://sharepoint/content/tenant" Right="FullControl" /></AppPermissionRequests>

    3. Click Create.

  4. You will be prompted to trust the created API connection. Click Trust It.

  5. Obtain your app's Tenant ID. Go to https://portal.azure.com/#home and log in with your admin account. Navigate to App registrations, then locate and select your SharePoint tenant name. The Directory (tenant) ID will be displayed under the Essentials section. Store the ID in a secure location, it will be required to establish the connection in D3 SOAR.

Configuring D3 SOAR to Work with SharePoint

  1. Log in to D3 SOAR.

  2. Find the SharePoint integration.

    1. Navigate to Configuration on the top header menu.

    2. Click on the Integration icon on the left sidebar.

    3. Type SharePoint in the search box to find the integration, then click it to select it.

    4. Click + New Connection, on the right side of the Connections section. A new connection window will appear.

  3. Configure the following fields to create a connection to SharePoint.

    1. Connection Name: The desired name for the connection.

    2. Site: Specifies the site to use the integration connection. Use the drop-down menu to select the site. The Share to Internal Sites option enables all sites defined as internal sites to use the connection. Selecting a specific site will only enable that site to use the connection.

    3. Recipient site for events from connections Shared to Internal Sites: This field appears if you selected Share to Internal Sites for Site to let you select the internal site to deploy the integration connection.

    4. Agent Name (Optional): Specifies the proxy agent required to build the connection. Use the dropdown menu to select the proxy agent from a list of previously configured proxy agents.

    5. Description (Optional): Add your desired description for the connection.

    6. Configure User Permissions: Defines which users have access to the connection.

    7. Active: Check the tick box to ensure the connection is available for use.

    8. System: This section contains the parameters defined specifically for the integration. These parameters must be configured to create the integration connection.
      1. Input the Server URL of your SharePoint server.
      2. Input the saved Tenant ID. See step 5 of Configuring SharePoint to Work with D3 SOAR.
      3. Input the saved Client ID generated on SharePoint. See step 2 of Configuring SharePoint to Work with D3 SOAR.
      4. Input the saved Client Secret generated on SharePoint. See step 2 of Configuring SharePoint to Work with D3 SOAR.

    9. Enable Password Vault: An optional feature that allows users to take the stored credentials from their own password vault. Please refer to the password vault connection guide if needed.

    10. Connection Health Check: Updates the connection status you have created. A connection health check is done by scheduling the Test Connection command of this integration. This can only be done when the connection is active.
      To set up a connection health check, check the Connection Health Check tickbox. You can customize the interval (minutes) for scheduling the health check. An email notification can be set up after a specified number of failed connection attempts.

  4. Test the connection.

    1. Click Test Connection to verify the account credentials and network connection. If the Test Connection Passed alert window appears, the test connection is successful. You will see Passed with a green checkmark appear beside the Test Connection button. If the test connection fails, please check your connection parameters and try again.

    2. Click OK to close the alert window.

    3. Click + Add to create and add the configured connection.

Commands

SharePoint includes the following executable commands for users to set up schedules or create playbook workflows. With the Test Command, you can execute these commands independently for playbook troubleshooting.

Integration API Note

For more information about the SharePoint API, please refer to the SharePoint API reference.

Reader Note

Certain permissions are required for each command. Please refer to the Permission Requirements and Configuring SharePoint to Work with D3 SOAR for details.

Upload File

Uploads a file to SharePoint from D3 SOAR’s database.

Reader Note

  • Folder Name and Site Name are required to run this command.

    • The Site Name parameter is referring to the sites on SharePoint. Sites can be viewed and created from the SharePoint home page.

    • The input Folder Name must exist in the specified site. You can create a new folder or find your desired folder under the Documents tab of your selected site.

File ID and File Source

It is not recommended to use the Test Command feature with the Submit Sample Files command as it is designed for dynamic input files in Playbooks, Incident Attachments, and Artifact Attachments. There is a simple workaround to test the command:

  1. In D3 SOAR, navigate to Configuration on the top bar menu.

  2. Click Utility Commands on the left sidebar menu.

  3. Use the search box to find and select the Create a File from input Text Array command.

  4. Select the Test tab, then input the required information for the parameters. Click Test Command.
    A D3 File ID will appear in the output data after the file has been successfully created.
    (Note: The D3 File Source of the created file will be Playbook File)

Input

Input Parameter

Required/Optional

Description

Example

File IDs

Required

Chooses the file path according to the file source. The options for file paths are:

Incident Attachment: Incident.file.file ID

Playbook File: Task output

Artifact File: Incident.Events.file.file ID

[ "473" ]

Folder Name

Required

The name of the SharePoint folder to upload the file(s) to.

newFolder

Site Name

Required

The SharePoint site to upload the file(s) to.

newSite

File Source

Required

Specifies the file source. The options for file sources are:

Incident Attachment File: Manually uploaded file from Incident

Playbook File: Output from another Task

Artifact File: Ingested Artifact in an Event

Playbook File

Output

Raw Data

The primary response data from the API request.

SAMPLE DATA

JSON
[
  {
      "CheckInComment": "",
      "CheckOutType": 2,
      "ContentTag": "{***-***-***-***-***},10,10",
      "CustomizedPageStatus": 0,
      "ETag": "\"{***-***-***-***-***},10\"",
      "Exists": true,
      "IrmEnabled": false,
      "Length": "2935",
      "Level": 1,
      "LinkingUri": null,
      "LinkingUrl": "",
      "MajorVersion": 1,
      "MinorVersion": 0,
      "Name": "testfolder1",
      "ServerRelativeUrl": "/sites/TestCommunicationSite/testfolder1",
      "TimeCreated": "2022-08-29T21:50:05Z",
      "TimeLastModified": "2022-08-30T19:58:08Z",
      "Title": null,
      "UIVersion": 512,
      "UIVersionLabel": "1.0",
      "UniqueId": "***-***-***-***-***"
  }
]
Return Data

Indicates one of the possible command execution states: Successful or Failed.

The Failed state can be triggered by any of the following errors:

  • A connection issue with the integration

  • The API returned an error message

  • No response from the API

You can view more details about an error in the Error tab.

Return Data can be passed down directly to a subsequent command or used to create conditional tasks in playbooks.

SAMPLE DATA

CODE
Successful
Result

Provides a brief summary of outputs in an HTML formatted table.

SAMPLE DATA

CODE
No Sample Data

Error Handling

If the Return Data is Failed, an Error tab will appear in the Test Result window.

The error tab contains the details responded from D3 SOAR or third-party API calls, including Failure Indicator, Status Code, and Message. This can help you locate the root cause of a command failure.

Parts in Error

Description

Example

Failure Indicator

Indicates the command failure that happened at a specific input and/or API call.

Upload File failed.

Status Code

The response code issued by the third-party API server or the D3 SOAR system that can be used to locate the corresponding error category. For example, if the returned status code is 401, the selected connection is unauthorized to run the command. The user or system support would need to check the permission setting in the SharePoint portal. Refer to the HTTP Status Code Registry for details.

Status Code: 404.

Message

The raw data or captured key error message from the integration API server about the API request failure.

Message: Folder Name Not Found.

Error Sample Data

Upload File failed.

Status Code: 404.

Message: Folder Name Not Found.

Get Folder

Retrieves folder(s) from the Shared Documents library.

Reader Note

All folders are stored under the system's "/Shared Documents" folder. To retrieve all folders, leave the parameter empty. If you need to access a specific folder, define the Server Relative URL parameter with its folder path. You can obtain the path value from the returned raw data at the path $.Folders[*].Folders[*].ServerRelativeUrl after running this command with no defined parameters.

Please note that the root folder is "/Shared Documents" and cannot be changed. To access a first-level folder, follow the root folder with the folder's name, for example, "/General". To access a subfolder, add the folder name after the parent folder's URL, for example, "/Shared Documents/General/test".

Input

Input Parameter

Required/Optional

Description

Example

Server Relative URL

Required

The path of the folder of retrieve, starting from the root folder "Shared Documents". The path should be specified in the input field as "/Shared Documents/[Desired Folder Path]. For instance, if you want to retrieve the "test" sub-folder inside the "General" folder, you should input "/Shared Documents/General/test" as the folder path. By default, the parameter is set to "/Shared Documents", which can be used to obtain all folders.

/Shared Documents/General/test

Output

Raw Data

The primary response data from the API request.

SAMPLE DATA

JSON
{
    "Exists": true,
    "IsWOPIEnabled": false,
    "ItemCount": 1,
    "Name": "Shared Documents",
    "ProgID": null,
    "ServerRelativeUrl": "/Shared Documents",
    "TimeCreated": "2021-02-28T06:20:15Z",
    "TimeLastModified": "2022-08-31T22:26:43Z",
    "UniqueId": "***-***-***-***-***",
    "WelcomePage": ""
}
Return Data

Indicates one of the possible command execution states: Successful or Failed.

The Failed state can be triggered by any of the following errors:

  • A connection issue with the integration

  • The API returned an error message

  • No response from the API

You can view more details about an error in the Error tab.

Return Data can be passed down directly to a subsequent command or used to create conditional tasks in playbooks.

SAMPLE DATA

CODE
Successful
Result

Provides a brief summary of outputs in an HTML formatted table.

SAMPLE DATA

CODE
No Sample Data

Error Handling

If the Return Data is Failed, an Error tab will appear in the Test Result window.

The error tab contains the details responded from D3 SOAR or third-party API calls, including Failure Indicator, Status Code, and Message. This can help you locate the root cause of a command failure.

Parts in Error

Description

Example

Failure Indicator

Indicates the command failure that happened at a specific input and/or API call.

Get Folder failed.

Status Code

The response code issued by the third-party API server or the D3 SOAR system that can be used to locate the corresponding error category. For example, if the returned status code is 401, the selected connection is unauthorized to run the command. The user or system support would need to check the permission setting in the SharePoint portal. Refer to the HTTP Status Code Registry for details.

Status Code: 404.

Message

The raw data or captured key error message from the integration API server about the API request failure.

Message: Server Relative URL Not Found.

Error Sample Data

Get Folder failed.

Status Code: 404.

Message: Server Relative URL Not Found.

Test Connection

Allows you to perform a health check on an integration connection. You can schedule a periodic health check by selecting Connection Health Check when editing an integration connection.

Input

N/A

Output

Return Data

Indicates one of the possible command execution states: Successful or Failed.

The Failed state can be triggered by any of the following errors:

  • A connection issue with the integration

  • The API returned an error message

  • No response from the API

You can view more details about an error in the Error tab.

SAMPLE DATA

CODE
Successful

Error Handling

If the Return Data is failed, an Error tab will appear in the Test Result window.

The error tab contains the responses from the third-party API calls including Failure Indicator, Status Code, and Message. This can help you locate the root cause of a command failure.

Parts in Error

Description

Example

Failure Indicator

Indicates the command failure that happened at a specific input and/or API call.

Test Connection failed. Failed to check the connector.

Status Code

The response code issued by the third-party API server or the D3 SOAR system that can be used to locate the corresponding error category. For example, if the returned status code is 401, the selected connection is unauthorized to run the command. The user or system support would need to check the permission setting in the SharePoint portal. Refer to the HTTP Status Code Registry for details.

Status Code: 404.

Message

The raw data or captured key error message from the integration API server about the API request failure.

Message: Not Found.

Error Sample Data

Test Connection failed. Failed to check the connector.

Status Code: 404.

Message: Not Found.

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