Send Email

LAST UPDATED: JAN 7, 2025

Sends out a system email.

Implementation	System
Command Category	System Utility
Tags	COMMUNICATION EMAIL

Inputs

Parameter Name	Required/Optional	Description	Sample Data
To Addresses	Required	Recipient email addresses, separated by commas.	user01@example.com, user02@example.com
Subject	Optional	The email subject line.	This is a test email
Email Body	Optional	The main content of the email.	HTML `<p>Hi,</p> <p>This is a test email.</p> <p>Regards</p>`
Reply Mode	Optional	The setting that specifies whether the email requires a response or approval. Require Reply: Requires a recipient to submit a reply before the task can proceed. Require All Reply: Requires all recipients to submit a reply before the task can proceed. Require Approval: Requires the recipient to approve or deny a request before the task can proceed. Require All Approval: Requires that all recipients must approve or deny a request before the task can proceed. First to Approve / Reject: Allows the command task to proceed as soon as the first response, either an approval or a rejection, is submitted.	Require Approval
Reply Due Time	Optional	The time duration, in minutes, allocated for awaiting a reply.	100
CC	Optional	Additional recipients, separated by comma, who will receive a copy of the email. All recipients, including those in the To and CC fields, can see each other's email addresses.	demo@d3security.com
BCC	Optional	Additional recipients, separated by commas, who will receive a copy of the email with their addresses hidden from others. BCC recipients can see addresses in the To field but not those in the CC field or other BCC recipients.	demo@d3security.com
File Source	Optional	The source of the file to send. Available options are: Incident Attachment File: Manually uploaded file from Incident Playbook File: Output from another Task Artifact File: Ingested Artifact in an Event	Playbook File
File Id	Optional	The identifier used to specify the exact file.	183

Output

Key Fields

Important key-value pairs extracted from Raw Data.

SAMPLE DATA

JSON

{
  "SentTime": "2024-05-27 20:16:01 UTC",
  "DueTime": "2024-05-27 21:56:01 UTC",
  "ReplyMode": "RequireApproval",
  "SentCount": 2,
  "State": "Sent",
  "ToAddresses": [
      "user01@example.com",
      "user02@example.com"
  ]
}

Return Data

The returned result of this command. If some required parameters are not defined, this returned data could be empty. The returned result can be passed down directly to a subsequent command in playbooks.

SAMPLE DATA

JSON

Succeed

Context Data

The response data from the utility command.

SAMPLE DATA

JSON

{
    "sentTime": "2024-05-27 20:08:14 UTC",
    "dueTime": "2024-05-27 21:48:14 UTC",
    "replyMode": "RequireApproval",
    "sent_count": 2,
    "state": "Sent",
    "to": [
        {
            "email": "user01@example.com",
            "sent": true,
            "error": ""
        },
        {
            "email": "user02@example.com",
            "sent": true,
            "error": ""
        }
    ]
}

Remote Command API

The D3 command API allows you to send requests to D3 SOAR to execute this utility command via REST API.

Request

POST

CODE

https:/{base_url}/{api_namespace}/api/Command/SendEmail

Headers

Please refer to the page Webhook Configuration Guide - Authentication Method: API Keys for more details.

Request Body

JSON

{
  "Username": "<Username here>",
  "Site": "<Site here>",
  "CommandParams": {
    "To Addresses": "<To Addresses here>",
    "Subject": "<Subject here>",
    "Email Body": "<Email Body here>",
    "Reply Mode": "<Reply Mode here>",
    "Reply Due Time": "<Reply Due Time here>",
    "CC": "<CC here>",
    "BCC": "<BCC here>",
    "File Source": "<File Source here>",
    "File Id": "<File Id here>"
  }
}

Body Parameters

Parameter Name	Type	Required/Optional	Description
Username	`string`	Required	The username of your D3 SOAR account.
Site	`string`	Required	The D3 SOAR site to run the remote command.
To Addresses	`string`	Required	Recipient email addresses, separated by commas.
Subject	`string`	Optional	The email subject line.
Email Body	`string`	Optional	The main content of the email.
Reply Mode	`string`	Optional	The setting that specifies whether the email requires a response or approval. Require Reply: Requires a recipient to submit a reply before the task can proceed. Require All Reply: Requires all recipients to submit a reply before the task can proceed. Require Approval: Requires the recipient to approve or deny a request before the task can proceed. Require All Approval: Requires that all recipients must approve or deny a request before the task can proceed. First to Approve / Reject: Allows the command task to proceed as soon as the first response, either an approval or a rejection, is submitted.
Reply Due Time	`integer`	Optional	The time duration, in minutes, allocated for awaiting a reply.
CC	`string`	Optional	Additional recipients, separated by comma, who will receive a copy of the email. All recipients, including those in the To and CC fields, can see each other's email addresses.
BCC	`string`	Optional	Additional recipients, separated by commas, who will receive a copy of the email with their addresses hidden from others. BCC recipients can see addresses in the To field but not those in the CC field or other BCC recipients.
File Source	`string`	Optional	The source of the file to send. Available options are: Incident Attachment File: Manually uploaded file from Incident Playbook File: Output from another Task Artifact File: Ingested Artifact in an Event
File Id	`array<string>`	Optional	The identifier used to specify the exact file.

Sample Request

SAMPLE DATA

JSON

{
  "Username": "Admin",
  "Site": "Security Operations",
  "CommandParams": {
    "To Addresses": "user01@example.com, user02@example.com",
    "Subject": "This is a test email",
    "Email Body": "
        Hi,
        
        This is a test email
        
        regards
        
        ",
    "Reply Mode": "Require Approval",
    "Reply Due Time": 100,
    "CC": "user03@example.com",
    "BCC": "user04@example.com",
    "File Source": "IR Attachment",
    "File Id": 1
  }
}

Response

Response Fields

Field Name	Type	Description
error	`string`	The error message if the API request has failed.
keyFields	`array<JSON>`	The key fields from the API request.
returnData	`string`	The return data from the API request.
contextData	`JSON Object`	The context data from the API request.

Sample Response

JSON

{
    "error": "",
    "keyFields": {
      "SentTime": "2024-05-27 20:16:01 UTC",
      "DueTime": "2024-05-27 21:56:01 UTC",
      "ReplyMode": "RequireApproval",
      "SentCount": 2,
      "State": "Sent",
      "ToAddresses": [
          "user01@example.com",
          "user02@example.com"
      ]
    },
    "returnData": "Succeed",
    "contextData": {
      "sentTime": "2024-05-27 20:08:14 UTC",
      "dueTime": "2024-05-27 21:48:14 UTC",
      "replyMode": "RequireApproval",
      "sent_count": 2,
      "state": "Sent",
      "to": [
          {
              "email": "user01@example.com",
              "sent": true,
              "error": ""
          },
          {
              "email": "user02@example.com",
              "sent": true,
              "error": ""
          }
      ]
    }
}