Pause SLA

LAST UPDATED: AUG 09, 2024

Updates the state of a Service Level Agreement to Paused.

Implementation	System
Command Category	System Utility
Tags	`SLA`

Inputs

Parameter Name	Required/Optional	Description	Sample Data
SLA Name	Required	The Name of a Service Level Agreement	Incident Closed in 1 Day

Output

Return Data

The returned result of this command. If some required parameters are not defined, this returned data could be empty. The returned result can be passed down directly to a subsequent command in playbooks.

SAMPLE DATA

JSON

Succeed

Context Data

The response data from the utility command.

SAMPLE DATA

CODE

{
    "SLA": "Incident Closed in 1 Day",
    "State": "Paused"
}

Remote Command API

The D3 command API allows you to send requests to D3 SOAR to execute this utility command via REST API.

Request

POST

CODE

https:/{base_url}/{api_namespace}/api/Command/PauseSLA

Headers

Please refer to the page Webhook Configuration Guide - Authentication Method: API Keys for more details.

Request Body

JSON

{
  "Username": <Username here>,
  "Site": <Site here>,
  "CommandParams": {
    "SLA Name": <SLA Name here>
  }
}

Body Parameters

Parameter Name	Type	Required/Optional	Description
Username	`string`	Required	The username of your D3 SOAR account.
Site	`string`	Required	The D3 SOAR site to run the remote command.
SLA Name	`string`	Required	The Name of a Service Level Agreement.

Sample Request

SAMPLE DATA

JSON

{
  "Username": "Admin",
  "Site": "Security Operations",
  "CommandParams": {
    "SLA Name": "Incident Closed in 1 Day"
  }
}

Response

Response Fields

Field Name	Type	Description
error	`string`	The error message if the API request has failed.
returnData	`string`	The return data from the API request.
contextData	`JSON Object`	The context data from the API request.

Sample Response

JSON

{
    "error": "",
    "returnData": "Succeed",
    "contextData": {
        "SLA": "Incident Closed in 1 Day",
        "State": "Paused"
    }
}