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Observe Data Ingestion

LAST UPDATED: APRIL 21, 2025

Overview

Observe Data Ingestion integration enables your systems or applications to stream structured event data into Observe using its HTTP ingest endpoint. You must configure a datastream and token before proceeding.

D3 SOAR is providing REST operations to function with Observe Data Ingestion.

Observe Data Ingestion is available for use in:

D3 SOAR

V17.1+

Category

Other

Deployment Options

Option II, Option IV

Connection

To connect to Observe Data Ingestion from D3 SOAR, follow this part to collect the required information below:

Parameter

Description

Example

Collect Server URL

The domain-level URL of the Observe HTTP Collect server.

https://${OBSERVE_CUSTOMER}.collect.observeinc.com

Data Stream Token

The Data Stream Token generated when a Datastream is created. It consists of 20 alphanumeric characters, followed by a colon, and then 32 alphanumeric characters. For instructions on creating a token, refer to the Observe documentation.

ab12*****lmn5:A123*****stuv

API Version

The API version to use for the HTTP endpoint.

v1

Configuring D3 SOAR to Work with Observe Data Ingestion

  1. Log in to D3 SOAR.

  2. Find the Observe Data Ingestion integration.

    Frame 7 (9)-20250421-184802.png
    1. Navigate to Configuration on the top header menu.

    2. Click on the Integration icon on the left sidebar.

    3. Type Observe Data Ingestion in the search box to find the integration, then click it to select it.

    4. Click on the + Connection button on the right side of the Connections section. A new connection window will appear.

  3. Configure the following fields to create a connection to Observe Data Ingestion.

    Frame 8 (3)-20250421-184813.png
    1. Connection Name: The desired name for the connection.

    2. Site: Specifies the site to use the integration connection. Use the drop-down menu to select the site. The Share to Internal Sites option enables all sites defined as internal sites to use the connection. Selecting a specific site will only enable that site to use the connection.

    3. Recipient site for events from connections Shared to Internal Sites: This field is displayed when Share to Internal Sites is selected for the Site field, allowing selection of the internal site for deploying the integration connection.

    4. Agent Name (Optional): Specifies the proxy agent required to build the connection. Use the dropdown menu to select the proxy agent from a list of previously configured proxy agents.

    5. Description (Optional): Add a description for the connection.

    6. Tenant (Optional): When configuring the connection from a master tenant site, users have the option to choose the specific tenant sites to share the connection with. Once this setting is enabled, users can filter and select the desired tenant sites from the dropdowns to share the connection.

    7. Configure User Permissions: Defines which users have access to the connection.

    8. Active: Check the checkbox to ensure the connection is available for use.

      Frame 9 (3)-20250421-184825.png
    9. System: This section contains the parameters defined specifically for the integration. These parameters must be configured to create the integration connection.
      1. Input the Collect Server URL.
      2. Input the Data Stream Token.
      3. Input the API Version. The default value is v1.

    10. Enable Password Vault: An optional feature that allows users to take the stored credentials from their own password vault. Refer to the password vault connection guide if needed.

    11. Connection Health Check: Periodically checks the connection status by scheduling the Test Connection command at the specified interval (in minutes). Available only for active connections, this feature also allows configuring email notifications for failed attempts.

  4. Test the connection.

    Frame 10 (3)-20250421-183452.png
    1. Click on the Test Connection button to verify credentials and connectivity. A success alert displays Passed with a green checkmark. If the connection fails, review the parameters and retry.

    2. Click OK to close the alert window.

    3. Click + Add to create and add the configured connection.

Commands

Observe Data Ingestion includes the following executable commands for users to set up schedules or create playbook workflows. With the Test Command function, users can execute these commands independently for playbook troubleshooting.

Integration API Note

For more information about the Observe Data Ingestion API, refer to the Observe Data Ingestion API reference.

Ingest Over HTTP

Ingests data using the HTTP method. Supports up to 4 MB per observation and 10 MB per payload. A Datastream token must be configured. Refer to Observe's datastreams documentation.

Input

Input Parameter

Required/Optional

Description

Example

Path Tag

Optional

The path component of the URL encodes as a tag.

/first/example

Tags

Optional

The query parameters encoded as tags.

<key>=<value>

Data

Required

The data payload to ingest into Observe. Must be a single JSON object or an array of JSON objects, where each object represents a distinct observation. Each observation supports up to 4 MB, and the total payload must not exceed 10 MB.

JSON
[ {"message":"demo"} ]

Output

To view the sample output data for all commands, refer to this article.

Error Handling

If the Return Data displays Failed, an Error tab will appear in the Test Result window.

The error tab contains the details responded from D3 SOAR or third-party API calls, including Failure Indicator, Status Code, and Message. This can help locate the root cause of a command failure.

Error Sample Data

Ingest Over HTTP failed.

Status Code: 403.

Message: You must have a valid Support account to call this API.

Test Connection

Allows users to perform a health check on an integration connection. Users can schedule a periodic health check by selecting Connection Health Check when editing an integration connection.

Input

N/A

Output

Output Type

Description

Return Data Type

Return Data

Indicates one of the possible command execution states: Successful or Failed.

The Failed state can be triggered by any of the following errors:

  • A connection issue with the integration

  • The API returned an error message

  • No response from the API

More details about an error can be viewed in the Error tab.

String

Error Handling

If the Return Data displays Failed, an Error tab will appear in the Test Result window.

The error tab contains the details responded from D3 SOAR or third-party API calls, including Failure Indicator, Status Code, and Message. This can help locate the root cause of a command failure.

Parts in Error

Description

Example

Failure Indicator

Indicates the command failure that happened at a specific input and/or API call.

Test Connection failed. Failed to check the connector.

Status Code

The response code issued by the third-party API server or the D3 SOAR system that can be used to locate the corresponding error category. For example, if the returned status code is 401, the selected connection is unauthorized to run the command. The user or system support would need to check the permission setting in the Observe Data Ingestion portal. Refer to the HTTP Status Code Registry for details.

Status Code: 403.

Message

The raw data or captured key error message from the integration API server about the API request failure.

Message: You must have a valid support account to call this API.

Error Sample Data

Test Connection failed. Failed to check the connector.

Status Code: 403.

Message: You must have a valid Support account to call this API

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