Agent High Availability

LAST UPDATED: FEB 1, 2024

Proxy Agent supports High Availability by installing multiple Proxy Agents in different servers. Each agent must use a unique Secure Token.

Example

1. Install the first Agent in \D3PlaybookAgent01 folder.

   

2. Each Agent needs a unique Security Token. Please generate the token in vSOC page.

   

3. Enter a unique Security Token, Agent Service Name and Agent Name for this Agent

   

4. Install the 2nd Agent by right clicking D3playbookAgentInstaller.exe and run as administrator. Choose Install a new agent.

   

   

5. Use a unique folder name, for example \D3PlaybookAgent02, Keep "Install Python" checked and leave the folder as it is. (That will configure the Python path for the 2nd Proxy Agent)

   

6. Use a Unique Security Token, Agent Service Name and Agent Name

   

Complete the installation.

7. After 2nd agent installation finished, you will see two folders

   

8. Check the service status in Windows Task Manager. Make sure the services are running.

   

   

9. Check the logs at C:\Program Files (x86)\D3security\D3PlaybookAgent01\log, State:Connected

   

10. Check the logs at C:\Program Files (x86)\D3security\D3PlaybookAgent02\log, State:Connected

    

11. From the vSOC Agent Management interface, both of the Proxy Agents Status should be Connected. Installation has finished and is successful.