Trustwave Fusion

LAST UPDATED: OCTOBER 24, 2025

Overview

Trustwave Fusion is a cloud-native cybersecurity platform that centralizes threat detection, incident response, and compliance management. It provides a unified interface where customers can manage tickets, track investigation status, exchange comments, and securely handle attachments.

D3 SOAR is providing REST operations to function with Trustwave Fusion.

Trustwave Fusion is available for use in:

Connection

Gather the following information to connect D3 SOAR to Trustwave Fusion.

Configuring D3 SOAR to Work with Trustwave Fusion

1. Log in to D3 SOAR.

2. Find the Trustwave Fusion integration.

   

   1. Navigate to Configuration on the top header menu.

   2. Click on the Integration icon on the left sidebar.

   3. Type Trustwave Fusion in the search box to find the integration, then click it to select it.

   4. Click on the + Connection button on the right side of the Connections section. A new connection window will appear.

3. Configure the following fields to create a connection to Trustwave Fusion.

   

   1. Connection Name: The desired name for the connection.

   2. Site: The site on which to use the integration connection. Use the drop-down menu to select the site. The Share to Internal Sites option enables all internal sites to use the connection. Selecting a specific site will only enable that site to use the connection.

   3. Recipient site for events from connections Shared to Internal Sites: This field is displayed when Share to Internal Sites is selected for the Site field, allowing selection of the internal site for deploying the integration connection.

   4. Agent Name (Optional): The proxy agent required to build the connection. Use the dropdown menu to select the proxy agent from a list of previously configured proxy agents.

   5. Description (Optional): The description for the connection.

   6. Tenant (Optional): When configuring the connection from a master tenant site, users can choose the specific tenant sites with which to share the connection. Once this setting is enabled, users can filter and select the desired tenant sites from the dropdowns to share the connection.

      

   7. Active: The checkbox that enables the connection to be used when selected.

   8. Configure User Permissions: Defines which users have access to the connection.

   9. System: This section contains the parameters defined specifically for the integration. These parameters must be configured to create the integration connection.

      

      1. Input the Server URL. The default value is https://api.fusion.trustwave.com.

      2. Input the API Key from the Trustwave Fusion platform.

      3. Input the API Version. The default value is v2.

   10. Enable Password Vault: An optional feature that allows users to take the stored credentials from their own password vault. Refer to the password vault connection guide if needed.

   11. Connection Health Check: Periodically checks the connection status by scheduling the Test Connection command at the specified interval (in minutes). Available only for active connections, this feature also allows configuring email notifications for failed attempts.

4. Test the connection.

   1. Click on the Test Connection button to verify credentials and connectivity. A success alert displays Passed with a green checkmark. If the connection fails, review the parameters and retry.

   2. Click OK to close the alert window.

   3. Click + Add to create and add the configured connection.

Commands

Trustwave Fusion includes the following executable commands for users to set up schedules or create playbook workflows. With the Test Command function, users can execute these commands independently for playbook troubleshooting.

Integration API Note

For more information about the Trustwave Fusion API, refer to the Trustwave Fusion API reference.

Note for Time-related parameters

The input format of time-related parameters may vary based on user account settings, which may cause the sample data in commands to differ from what is displayed. To adjust the time format, follow these steps:

1. Navigate to Configuration Application Settings. Select Date/Time Format.

   

2. Choose the desired date and time format, then click on the Save button.

The selected time format will now be visible when configuring Date/Time command input parameters.

Add Ticket Comment

Adds a comment to the specified ticket.

READER NOTE

Ticket ID is a required parameter to run this command.

• Run the Fetch Event command to obtain the Ticket ID. Ticket IDs can be found in the raw data at $.Result[*].number.

Input

Output

To view the sample output data for all commands, refer to this article.

Error Handling

If the Return Data displays Failed, an Error tab will appear in the Test Result window.

The error tab contains the details responded from D3 SOAR or third-party API calls, including Failure Indicator, Status Code, and Message. This can help locate the root cause of a command failure.

Fetch Event

Retrieves events from the platform based on specified criteria.

Input

Output

To view the sample output data for all commands, refer to this article.

Fetch Event Field Mapping

See Field Mappings.

The Trustwave Fusion system integration includes pre-configured field mappings for the default event source.

The Default Event Source is the default system-provided set of field mappings applied when the fetch event command is executed. It includes a Main Event JSON Path, which is the JSONPath expression that points to the base array of event objects. The source field path continues from this array to locate the required data.

The Main Event JSON Path can be viewed by clicking on the Edit Event Source button.

Main Event JSON Path: $.Results
The Results array contains the event objects. Within each object, the key number denotes the Unique Event Key field. As such, the full JSONPath expression to extract the Unique Event Key is $.Results[*].number.

The pre-configured field mappings are detailed below:

Error Handling

If the Return Data displays Failed, an Error tab will appear in the Test Result window.

The error tab contains the details responded from D3 SOAR or third-party API calls, including Failure Indicator, Status Code, and Message. This can help locate the root cause of a command failure.

Get Ticket Details

Retrieves details of specified tickets.

READER NOTE

Ticket ID is a required parameter to run this command.

• Run the Fetch Event command to obtain the Ticket ID. Ticket IDs can be found in the raw data at $.Result[*].number.

Input

[
  "IN*****07"
]

Output

To view the sample output data for all commands, refer to this article.

Error Handling

If the Return Data displays Partially Successful or Failed, an Error tab will appear in the Test Result window.

The error tab contains the details responded from D3 SOAR or third-party API calls, including Failure Indicator, Status Code, and Message. This can help locate the root cause of a command failure.

Upload Attachments

Uploads documents to the specified ticket. Each upload creates a new attachment and duplicate filenames are allowed. The maximum file size is 20 MB per file.

READER NOTE

Ticket ID is a required parameter to run this command.

• Run the Fetch Event command to obtain the Ticket ID. Ticket IDs can be found in the raw data at $.Result[*].number.

D3 File IDs and D3 File Source

It is not recommended to use the Test Command feature with the Upload Attachments command as it is designed for dynamic input files in Playbooks, Incident Attachments, and Artifact Attachments. There is a simple workaround to test the command:

1. Navigate to Configuration on the top bar menu.

2. Click on Utility Commands on the left sidebar menu.

3. Use the search box to find and select the Create a File from input Text Array command.

4. Click on the Test tab.

5. Input the required information for the parameters

6. Click on the Test Command button. A D3 File ID will appear in the output data after the file has been successfully created. The D3 File Source of the created file will be Playbook File.

   

Input

[
  "Newname.csv"
]

[
  "*****"
]

Output

To view the sample output data for all commands, refer to this article.

Error Handling

If the Return Data displays Partially Successful or Failed, an Error tab will appear in the Test Result window.

The error tab contains the details responded from D3 SOAR or third-party API calls, including Failure Indicator, Status Code, and Message. This can help locate the root cause of a command failure.

Test Connection

Allows users to perform a health check on an integration connection. Users can schedule a periodic health check by selecting Connection Health Check when editing an integration connection.

Input

N/A

Output

Error Handling

If the Return Data displays Failed, an Error tab will appear in the Test Result window.

The error tab contains the details responded from D3 SOAR or third-party API calls, including Failure Indicator, Status Code, and Message. This can help locate the root cause of a command failure.